“The Conversation” Blog

Do You Get Charged for SMS?

SMS usually costs something, but who pays and how much depends on whether you’re the end user with a phone plan or the business sending high‑volume messages.

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Personalization Without the Pain: How CMOs Can Scale Human Connections with Sureshot

Every marketer talks about personalization like it’s the holy grail, and for good reason. In a sea of emails, ads, and content competing for attention, personalization is what makes your message feel real. When it’s done right, it’s not just data-driven communication—it’s relevance at scale. It’s how brands earn trust, stay top-of-mind, and actually drive…

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Eloqua Campaign Personalization: Expert Strategies for Scalable, High-Quality B2B Journeys

Eloqua campaign personalization is a core expectation for marketing users. Buyers pay attention when messaging reflects their needs, their priorities, and their timing. Relevance shapes engagement, and relevance comes from understanding your audience well enough to speak to them in a meaningful way. Most Eloqua teams already recognize this. The challenge is delivering personalization at…

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RCS Business Messaging Solution: What We’re Building for Eloqua

Rich Communication Services (RCS) has quickly become one of the most exciting developments in business messaging, especially for enterprise teams looking to modernize customer engagement. As we’ve been building our own RCS business messaging solution for Eloqua users, we wanted to share what we’ve learned, and why this channel is becoming so important for B2B…

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