“The Conversation” Blog

A Realistic Look at RCS Marketing in 2026

SMS isn’t dead, but it is fast becoming a fallback protocol for when data connectivity fails. RCS offers the rich experience customers expect from apps, combined with the unparalleled open rates of text messaging.

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A Quick History of RCS Business Messaging

RCS Business Messaging is no longer a “nice-to-have” experimental channel. With universal support across Android and iOS, it is rapidly becoming the standard for B2B communication. It combines the reliability of a text message with the engagement of an app, offering the best of two worlds.

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Eloqua Campaign Personalization: Expert Strategies for Scalable, High-Quality B2B Journeys

Eloqua campaign personalization is a core expectation for marketing users. Buyers pay attention when messaging reflects their needs, their priorities, and their timing. Relevance shapes engagement, and relevance comes from understanding your audience well enough to speak to them in a meaningful way. Most Eloqua teams already recognize this. The challenge is delivering personalization at…

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The RCS Business Messaging Solution We’re Building for Eloqua

Rich Communication Services (RCS) has quickly become one of the most exciting developments in business messaging, especially for enterprise teams looking to modernize customer engagement. As we’ve been building our own RCS business messaging solution for Eloqua users, we wanted to share what we’ve learned, and why this channel is becoming so important for B2B…

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