“The Conversation” Blog

6 Best Practices of Automated Lead Routing

As marketers, we often see our top priority as getting the right message to the right prospect or customer at the right time. However, within our organizations, we also have an equally pressing need to get the right lead to the right sales rep at the right time (a.k.a. lead routing). As we all know,…

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A Guide to CRM Marketing Campaigns

Customer response management (CRM) platforms are beneficial for businesses, and for many reasons. For example, CRMs can increase business revenue by 41% per salesperson. But CRMs offer more benefits than just increasing revenue and expediting the sales process. CRM marketing campaigns can result in better initiatives to attract customers. CRMs can gather essential information from…

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An Introduction to Database Marketing Strategies

What if there was a highly effective marketing technique that your business was ignoring? The right database marketing strategies can help your business grow at an astounding rate. Unfortunately, many businesses don’t know what these strategies are all about, much less how to make the most of them. Interested in learning more about what these…

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What Is Multi-Segment Marketing and Why Should You Add It to Your Mix?

Multi-Segment Marketing Defined Before we get to multi-segment marketing, let’s first define market segmentation. The Street says, “Market segmentation is the process of dividing prospective consumers into different groups depending on factors like demographics, behavior and various characteristics.” Harvard Business Review says it this way: “Segmenting, at its most basic, is the separation of a…

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TAM SAM SOM: What Every Marketer Needs to Know

What Exactly Is TAM SAM SOM in Marketing? Marketers understand that before they can launch any campaign, they have to know who their audience is, the demand for their product or service, and their opportunity to meet that demand. In essence, that is TAM SAM SOM. But let’s break that down a bit. TAM  TAM…

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